Customer Protection Protocol

Refund Policy

Transparent, fair, and focused on your success. Our commitment to quality means we stand behind every generation.

Last updated: 5/28/2026

Satisfaction Guarantee

We offer a 7-day money-back guarantee on all first-time subscriptions.

If you are not satisfied with our service within the first 7 days of your initial purchase, you may request a full refund, no questions asked.

Free trials: You will not be charged until the trial ends. Cancel anytime to avoid charges.

Eligibility

  • First-Time Subscribers: Full refund within 7 days.
  • Technical Issues: Persistent errors our team can't resolve in reasonable time.
  • Duplicate Charges: Immediate refund for accidental double billing.

Non-Refundable

  • Requests made after the 7-day initial purchase window.
  • Renewal charges where cancellation happened after the billing date.
  • Accounts in violation of our Terms of Service.

Support & Process

Contact support@brochuregen.ai with your account details to initiate a refund request.

Processing Time: 5-10 Business Days

BrochureGen AI reserves the right to update this protocol. Changes are active immediately upon deployment.